ManageEngine ServiceDesk Plus On-Demand for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better.App Features: * Create, Update, View IT help desk requests * Filter requests based on criteria * Assign, Pick Up or Merge requests * Resolve, Notify users and Close requests * Track time spent by adding Worklogs * Add Notes to the requests * Search for requests by subject & request Id * Reply and View conversations * Add or update Resolution to a request * Google Apps & SAML login in addition to the Zoho login